Customer Reviews

I would say that John Trischler is one of the most honest salesperson person I've met. I shopped around other dealers and found that they are truly no spin, living in New York I no longer like dealing with local car dealers because they aren't honest. I highly recommend Ray Skillman and John Trischler they will provide outstanding service and pricing.

I have been buying high performance vehicles since 2005. I have had the pleasure of working with John Trischler at Ray Skillman Ford in Indianapolis for the past several years. The fact that I keep returning to John and Skillman Ford speaks volumes for the care, concern, and fairness that John has demonstrated in my contacts with him over the years.John is a master at understanding the needs of a person who is serious about purchasing a high-end high-performance vehicle. I live in New York State and continue to return to John and Skillman when it comes time to buy my next "muscle car"... You can't find a more responsive person to work with than John..!

After blowing out the engine in one of my vehicles, my spouse and I went here on a hail mary before wandering off to a buy-here pay-here place... We explained our situation with our current vehicle. They handed it off to the finance guys who within an hour, had us driving out in a new vehicle.

I went to Ray Skillman to purchase a Kia Rio with absolutely no knowledge of purchasing a new vehicle and a very strict budget. Larry Sheron was very helpful, showing me what all of my options were, helping me through this process that I didn't understand and had already place very strict limitations. Another rep, Nick, gave me options on leasing a vehicle. I was opposed to leasing, even though I had no understanding of it. Now I can make an informative decision on leasing because I know what it actually is to lease a vehicle. It has its ups and downs, but for now, for me, it's the right thing. He and Larry were both very patient with me, not making me feel trapped when I didn't know what to do. I felt the ball was in my court at all times. When I found that my car had died in the parking lot (my attempt at leaving that evening), it was almost like a sign. It was telling me that her job was done, she got me there, and she was letting me go, and I should let her go, too (I had been holding on hard, filling her with with coolant several times a week, for one). Larry said he'd take my key and try to get it started the next day (it was already 9pm and hailing). The car started but died a few more times the next day- DEAD. He got me the car I wanted, even though they didn't have any on the lot and had to have one brough in from Ohio. He offered me a rental in the mean time. Larry came in on his day off and was there late so my whole family could come to the dealership before dinner to watch me seal the deal. On his day off, after I picked up the car, he showed me the vehicle, how everything works, where their service station was, what to do when I get there, and even introduced me to a couple guys that still happened to be there late. He was accommodating even after, calling to see how everything was. Next time I have to buy a car, I'm going here.

Someone bashed my back window out, dented the hatch, & did damage to the front as well. I don't know who I pissed off, but it was $1500 worth of damage. Yay. Well, the service center here is efficient, friendly, & clean. They don't do weekends, but they had my car back to shiny & new, with a wash & a clean interior within 4 days. Quick bodywork & a happy me. I missed my car. Now I just have to buy new bumper stickers. A naked window makes me uneasy.

I bought my Hyundai at the Ray Skillman location on the West side, but have taken it to this dealership several times for service. I've always been happy with the results, and the pricing is very competitive compared to what I've found at other Hyundai dealerships around town (ahem, Butler and Palmer). The service desk employees have always made an annoying task much easier and have been great with helping to get me in a rental car from the next-door Enterprise Rental. If you have a Hyundai and are looking for a place to get it serviced in Indy, I recommend checking out this location. You might also want to call all the Hyundai dealerships in town and get a price quote. I did that before committing to a 60,000 mile standard service, and found that Skillman offered the best price and did so in the most haggle-free, non-salesy manner.