Theresa K.
I went to Ray Skillman to purchase a Kia Rio with absolutely no knowledge of purchasing a new vehicle and a very strict budget. Larry Sheron was very helpful, showing me what all of my options were, helping me through this process that I didn't understand and had already place very strict limitations. Another rep, Nick, gave me options on leasing a vehicle. I was opposed to leasing, even though I had no understanding of it. Now I can make an informative decision on leasing because I know what it actually is to lease a vehicle. It has its ups and downs, but for now, for me, it's the right thing. He and Larry were both very patient with me, not making me feel trapped when I didn't know what to do. I felt the ball was in my court at all times. When I found that my car had died in the parking lot (my attempt at leaving that evening), it was almost like a sign. It was telling me that her job was done, she got me there, and she was letting me go, and I should let her go, too (I had been holding on hard, filling her with with coolant several times a week, for one). Larry said he'd take my key and try to get it started the next day (it was already 9pm and hailing). The car started but died a few more times the next day- DEAD. He got me the car I wanted, even though they didn't have any on the lot and had to have one brough in from Ohio. He offered me a rental in the mean time. Larry came in on his day off and was there late so my whole family could come to the dealership before dinner to watch me seal the deal. On his day off, after I picked up the car, he showed me the vehicle, how everything works, where their service station was, what to do when I get there, and even introduced me to a couple guys that still happened to be there late. He was accommodating even after, calling to see how everything was. Next time I have to buy a car, I'm going here.
Service Provided by
Ray Skillman Ford Hyundai Southside