Great sales support from Beau Williamson! We came in looking for a new Expedition and he ended up pointing us to a super Certified Pre-Owned that fit our needs better. Got a fair & square deal on our trade and the purchase price. Great support all around.
I totaled my Acura MDX about 3 weeks ago.We shopped around for a new car for about 2 weeks/New and Used.My first stop of course was Acura, but after going to 6 dealerships, and driving The following carsToyota PriusAcura MDXAcura ILX/ and TLXHonda Accord, VW Jetta/ and PassatHyundai Sonata was by far the best experience.The price of the car, with options, gas mileage, warranty, and VERY comfortable space We were sold. I test drove the first time at Butler Hyundai in Fishers, but when I convinced my s/o to drive it we went close to home at Ray Skillman. And the experience from the time we got there until we left with our new car was Superior to any other experience we have had. The sales guy we had was Marin Rados, and he was very knowledgeable and great to work with. The finance manager was also fantastic. I took my car back a few days later to have them tint the windows, and do a few minor adjustments. They set me up in a loaner car for the day, so it did not impact my ability to drive to and from work. -We will be back when we are ready to trade in our other vehicle. Thank you Marin for all your help! :)
Ray Skillman Ford has the best service of all.
I bought my teenage son a 10+ year old Ford 500 which has been a very good car but recently started having a few issues that have been hard to diagnose. The staff at Ray Skillman Ford have spent hours working not only with his car at a moment's notice when it was towed in unexpectedly and repeatedly, but Eric, the service manager himself, has been gracious enough to spend many long-distance conversations on the phone with my mechanic brother in Florida brainstorming the issues. When they couldn't find the problem, instead of charging me for random parts at dealership prices, and guessing and hoping, they were honest in saying We Don't Know and not charging us anything. I have had this exact issue with the Jeep dealership and been charged thousands of dollars on multiple visits without fixing the issue. And Jeep refused to speak to my mechanic brother; they say it's not their policy. Needless to say I traded in the Jeep and will never buy Jeep again. I can certainly understand not knowing and I appreciate someone trying their best until they have an answer, which they eventually got. At Ray Skillman, I don't feel they are just there to overcharge us. Thank you Eric and Blaze for excellent service.
Always friendly service and good communication about what needed repairing. Driver who gave me a ride was a great guy too. Highly recommended.