Ray Skillman Ford Review By Ryan Heumann

I bought my teenage son a 10+ year old Ford 500 which has been a very good car but recently started having a few issues that have been hard to diagnose. The staff at Ray Skillman Ford have spent hours working not only with his car at a moment's notice when it was towed in unexpectedly and repeatedly, but Eric, the service manager himself, has been gracious enough to spend many long-distance conversations on the phone with my mechanic brother in Florida brainstorming the issues. When they couldn't find the problem, instead of charging me for random parts at dealership prices, and guessing and hoping, they were honest in saying We Don't Know and not charging us anything. I have had this exact issue with the Jeep dealership and been charged thousands of dollars on multiple visits without fixing the issue. And Jeep refused to speak to my mechanic brother; they say it's not their policy. Needless to say I traded in the Jeep and will never buy Jeep again. I can certainly understand not knowing and I appreciate someone trying their best until they have an answer, which they eventually got. At Ray Skillman, I don't feel they are just there to overcharge us. Thank you Eric and Blaze for excellent service.