Ray Skillman Ford Review By Roberto Smith

I couldn't have asked for a better experience from the choice of vehicle to the dealership it was purchased from. Jen fielded questions via email for about a week, which I'm sure is not the preferred method of communication,Manny made sure I was comfortable with the vehicle I was interested in and connected to me on a personal level. He also provided me with water, filled my tank for the drive home ,transferred my plates and provided me with a license plate bracket made specific for my vehicle,gave me a souvenir bag to transport my belongings to the new vehicle,worked with me in getting the asking price i was looking for for my trade in value, and did it all with a smile. Kevin made sure all the financing and paper work was done accurately and my needs were met, and Chris periodically checking in on my experience to make sure i was being taken care of. The experience was a true team effort and it showed in the customer experience. Everyone contributed to a phenomenal purchasing experience; I did not catch his name but even a gentleman at the door chatted me up while waiting for the car to be cleaned. He was nice enough to make local food suggestions since I was not from or familiar with the area. I'd like to thank everyone involved in my experience, especially Manny. Thank you!