Ray Skillman Ford Review By Kitty Jensen

I purchased my vehicle at Ray Skillman Hyundai. I submitted an inquiry online to speak with someone and I was contacted almost immediately. Everyone was very nice and I was able to set up a test drive the same day. Everyone at the dealership was very polite and helpful. The sales process was a quite pushy after I told them I had another appointment that day to test drive another vehicle at another dealership. I think the process was drug out so that I wasn't able to make it back to the other dealership, but I didn't insist on leaving. Overall, purchasing my vehicle was a good experience, but when I reached out to the dealership afterwards I couldn't get a response. I didn't receive my title documents so I called the gentleman from Finance who gave me his card and said 'call me anytime' as well as emailing the sales rep that helped me initially. I had to drive from Westfield to Greenwood for Mike from Finance to tell me I just needed to go to the BMV and that they can look it all up. This was about a 2.5 hour waste of time that could have been relayed by returning a phone call or an email.